Corlette Corbridge the practice owner of Ideal Therapy started her practice virtually. She soon faced a challenge when it came to dealing with patient forms.
She had to rely on sending forms via email for patients to print, complete, and send back. This outdated process was time-consuming for both staff and patients. “No patients want to take a whole lot of time completing this,” says Corlette, “I've literally lost patients because they couldn't complete the forms.”
Corlette recognized that the inefficient forms system was not only losing her patients but also wasting valuable admin time, and they needed a new solution that was digital, customizable and synced with her health record system, athenahealth.
Corlette's search for an easy to use, modern solution led her to Zentake. With Zentake, She was able to move from her slow paper intake process to a streamlined, simple, digital intake process with Zentake.
The team can now create and send forms to patients electronically, eliminating the need for patients to print out and manually send back forms. The forms are also fully customizable, “It was exactly my forms, but all digitized and easy for patients to fill in,” says Corlette, “Zentake could take my forms and had them digitized in a couple days, that was the draw.
With Zentake, the integration eliminated the need for time-consuming manual tasks, saving valuable staff resources and reducing the risk of human errors. Ideal Therapy now saves 20 minutes per patient form. “If you’re looking at 30 patients a day, that’s a full-time staff just typing in forms all day,” says Corlette. Also, patients are no longer dropping out from an outdated form process.
Ideal Therapy found Zentake to be a cost-effective solution that delivered exceptional value. “Some of these other programs were asking for so much money for things I did not need Zentake was a tenth of the price and does exactly what I need, collect patient paperwork. It was a no-brainer for me.”
